Technological Capacity and Organizational Culture: the Importance of Organizational Ambidexterity in the Banking Sector

Purpose: The research aims to identify the role of organizational cultures mediating technological capacity in relationship with ambidexterity. Theoretical framework: effect on ambidexterity is still relatively low. However, when mediated or supported by culture, becomes greater compared its direct effect. Design/methodology/approach: An online poll was utilized collect data from highest levels management Indonesia's banking industry. Following nine months, 75 responders completed surveys. We employed Smart PLS software for statistical analysis and testing hypotheses. Findings: findings revealed that have a beneficial Organizational mediate impact Research, Practical & Social implications: study shows an established culture will support acceleration achieving This contributes existing literature empirically examining between capacity, cultures, Originality/value: Several models empirical investigations investigated There has been paucity ‘technological capacity’ sector, particularly developing nations.